HOW TO ORDER
How to Order Custom Cups & Ice Cream Spoons
Send us your requirements and we reply within 24 hours. See how your order moves from inquiry to shipment.
- Reply within 24 hours
- Unprinted PET & PP cups · from 1,000 pcs
- Custom printed PET & PP cups · from 5,000 pcs
- PET & PP lead time · typically 18–25 days
TWO WAYS TO ORDER
Choose the Right Order Option
Start with unprinted stock cups or discuss a custom-printed order. The options below apply to PET and PP cups.

Unprinted Stock Cups
Order unprinted PET or PP cups. Share your preferred cup type, size and quantity, and we will confirm stock availability and suitable lids.
From 1,000 pcs

Custom Printed Cups
Send us your logo or artwork, cup specifications and required quantity. We will confirm printing options and review the artwork proof before production.
From 5,000 pcs
THE PROCESS
Five Steps From First Message to Shipment
- Send Your Requirements
Tell us the cup or spoon type, size, quantity and destination country. Use the inquiry checklist below to prepare your details.
- Confirm Specifications
Confirm the product, size and options. For cups with lids, we check lid compatibility by rim diameter and model, not ounce size alone.
- Review Samples & Proof
We can provide free stock samples for quality checks. For custom-printed cups, sample details and preparation time are confirmed in advance. Artwork proofs are sent for approval before production.
- Approve Production
After artwork, specifications and order terms are confirmed, PET/PP cup production typically takes 18–25 days. Ice cream spoons typically take 7–12 days, excluding transport.
- Arrange Shipment
We confirm shipping marks and transportation arrangements with you before the goods leave.
SAMPLE & PRINT REVIEW
See Real Cup Samples and Print Color Checks
These sample photos show how printed cup designs and color references can be reviewed before confirming a custom-printed order.
BEFORE YOU ASK
What to Send With Your Inquiry
- Cup type and capacity, in oz or ml, or the rim diameter
- Estimated quantity
- Whether you need printing, and your logo or artwork file
- Whether you need lids, and the rim or lid specification
- Destination country
For ice cream cups, please also send the top diameter, bottom diameter, height, artwork and lid type.
TERMS AT A GLANCE
Minimum Order, Lead Time and Terms
| Reply time | Within 24 hours |
|---|---|
| Minimum order | Unprinted PET and PP cups: 1,000 pcs, in stock Custom printed PET and PP cups: 5,000 pcs Unprinted standard paper cups: 1,000 pcs Custom ice cream cups: 5,000 pcs Standard and color-changing PP ice cream spoons: 5,000 pcs |
| Lead time | PET and PP cups: typically 18 to 25 days after artwork, specifications and order terms are confirmed Ice cream spoons: typically 7 to 12 days, with transport extra |
| Samples | We can provide free stock samples so you can test the quality before ordering. For custom-printed cups, sample details and preparation time are confirmed before proceeding. |
| Proof | Sent for your approval before production, for printed orders |
| Trade terms | EXW, FOB, CIF or CFR, DDP or DAP |
| Ports | Shenzhen, Guangzhou or Hong Kong, depending on the order |
| Payment | T/T, L/C or Alibaba.com Trade Assurance |
Exact quantities vary by cup type, finish and printing requirements. For paper cups, ice cream cups and lids, we confirm the lead time in your quote.
OUR PRODUCTS
Explore Our Product Lines
See sizes, options and how to request a quote for each product line.
PET CupsClear cups for cold drinks such as iced coffee, bubble tea and desserts, with matching PET lids.View PET Cups →
PP CupsInjection-molded and thermoformed PP cups with matching lids.View PP Cups →
Paper CupsSingle wall and double wall paper cups.View Paper Cups →
Ice Cream CupsPaper ice cream cups, with lids available.View Ice Cream Cups →
Ice Cream SpoonsStandard PP spoons and color-changing spoons.View Ice Cream Spoons →FAQ
Frequently Asked Questions
Can I get a sample before ordering?
Yes. We can provide free stock samples so you can test the quality before ordering. For custom-printed cups, sample details and preparation time are confirmed before proceeding.
Can you print my logo?
Many styles can be printed, depending on the material, the design and the order requirements. PET cups and selected PP cups support up to 6-color UV printing. Send us your design file and we will confirm what is possible.
How do I know which lid fits my cup?
We confirm by rim diameter and model, not by ounce size alone. Tell us which cup you plan to order and we will match the lid.
Do you keep stock?
Yes. Unprinted PET and PP cups are in stock, from 1,000 pieces.
How long does production take?
For PET and PP cups, production usually takes 18 to 25 days after artwork, specifications and order terms are confirmed, depending on quantity and our schedule. Ice cream spoons usually take 7 to 12 days, with transport extra. For other products, we confirm the lead time in your quote.
What payment methods and trade terms do you offer?
We accept T/T, L/C and Alibaba Trade Assurance (for orders placed through Alibaba.com). We ship under EXW, FOB, CIF or CFR, and DDP or DAP terms, from Shenzhen, Guangzhou or Hong Kong, depending on the order.
Ready to Start?
Send your requirements and we reply within 24 hours.
WhatsApp +86 136 6983 5468 · info@jorangepack.com