Privacy Policy

Our website provides information about wholesale food packaging products and customized packaging solutions for businesses, distributors, retailers, and foodservice operators.

1. Information We Collect

We may collect the following categories of information when you visit our website, submit an inquiry, or communicate with us.

1.1 Information You Provide

When requesting a quotation or contacting us, you may provide:

• Your name and company name.
• Your business email address and telephone number.
• Your WhatsApp contact details, if provided.
• Your country or region.
• Product interests and packaging requirements.
• Requested quantities, sizes, colors, printing, and packaging specifications.
• Messages, attachments, or other information you choose to send us.

1.2 Information Collected Automatically

Depending on our website configuration, technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring website, visit times, and website diagnostic or security information.

2. How We Use Your Information

We may use your information to:

• Respond to product inquiries and quotation requests.
• Understand your packaging requirements and recommend suitable products.
• Communicate about samples, customization, pricing, production, and delivery.
• Provide customer support and maintain business communications.
• Operate, maintain, secure, and improve our website.
• Analyze website performance where applicable.
• Prevent spam, fraud, unauthorized access, and misuse.
• Meet applicable legal obligations and protect our legitimate business interests.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance, and understand how visitors use the website.

Depending on the tools enabled, these technologies may include:

• Essential cookies needed for website functionality and security.
• Preference cookies that remember settings.
• Analytics cookies, such as those set by Google Analytics, used to understand traffic and performance.
• Third-party cookies associated with integrated services, where applicable.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by law, we will seek consent before using non-essential cookies or similar technologies.

4. How We Share Information

We do not sell personal information for monetary consideration. We may share information when reasonably necessary for the purposes described in this policy, including with:

• Service providers: Website hosting, email, form processing, security, and analytics providers, where used.
• Business and logistics partners: When necessary to respond to your request or carry out a transaction you request.
• Professional advisers: Lawyers, accountants, and other advisers when reasonably necessary.
• Legal authorities: Where disclosure is required by law or necessary to protect our rights and safety.
• Business successors: In connection with a merger, restructuring, or transfer of business assets, subject to applicable law.

5. International Data Transfers

As an international business, we may communicate with customers and service providers in different countries. Depending on the services used and your location, your information may be processed or stored outside your country or region.

Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally.

6. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill contractual obligations, resolve disputes, and meet legal requirements.

When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable law.

7. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to legal exceptions.
• Object to or request restrictions on certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a portable copy of certain information.
• Lodge a complaint with the relevant data protection authority.

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including rights to access, correct, or delete personal information and to opt out of certain processing activities where applicable.

To exercise an applicable privacy right, please contact us using the details below. We may need to verify your identity before responding.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including communication platforms and external resources. These third parties operate under their own privacy policies. We encourage you to review those policies before providing personal information to them.

10. Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed toward children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, service providers, or legal requirements. When changes are made, we will update the Effective Date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.